Terms and Conditions

We believe in Quality over Quantity

1) pinkflowertravel.com

pinkflowertravel.com tour operator and a travel agency with governmental license number 1749as Class A-1 by the Egyptian Tourism Ministry the Egyptian Travel Agent Association (ETAA) Agents managed by a team of multilingual professionals travel consultants and providing full services for group and individuals traveling to Egypt for leisure and business travel.

2) To secure your booking

To secure a booking the company initially requires notice from you of your booking request. The booking will only be secured once both you and the company have confirmed the travel arrangements and the company are satisfied that the correct deposit/payment has been received into the company bank account by wire transfer

3) Payment

The payment of required deposits or full payment of a reservation constitutes consent to all provisions of the terms and general information contained here .

4) Deposit of payment

Reservations should be made as early as possible to book the desired holiday, Space will be secured upon receive a deposit of 20%. This deposit forms part of your final payment. Deposits can only be made by bank transfer or you may send via Western Union should be received within 7 days after your booking.

5) Balance of Payment

Balance of the payment should be received 14 days from the date of travel Or pay cash upon arrival. If the reservation is made less than 07 days prior to departure, a deposit of 20% must be made at the time of booking.

6) Amendment

Any amendment made to the original booking is subject to availability and until your booking done.

7) Cancellation

Cancellation should be received in writing document by fax or email. If a tour participant cancel his/her reservation is subject to 20% of the total amount as cancellation fees.

8) Claims and Complaints

If you have a complaint whilst in Egypt you must tell the company - pinkflowertravel.com - immediately, as most problems can be solved on the spot.